Support
Need help with SmartShopper? Use the contact details below.
Contact support
For account issues, bugs, billing questions, feature requests, or general help, email:
support@smartshopper.auCommon help topics
- sign-in and account access
- shopping list sync issues
- barcode scanning problems
- incorrect prices or product data
- bug reports and feature requests
What to include
If you are reporting a problem, include a short description of what happened, the device you are using, your operating system version, and any screenshots that help explain the issue.
Privacy requests
For privacy questions or data deletion requests, you can use the in-app delete account option if you are signed in, email privacy@smartshopper.au or read our Privacy Policy.